You are important to us!
Brexit and COVID-19 have posed major challenges for the UK and its residents. Same goes for countries and businesses that trade with the UK. Since our products are shipped from Germany, we also face these major challenges.
It is important to us that we inform you clearly about the current delivery situation. Due to COVID-19 and Brexit, shipping delays may occure. We will make sure to provide you with individual notifications as soon as there are important updates in regards of the overall delivery situation. In addition you will receive a automatic notification regarding your delivery status as soon as your order is scheduled for production. Further information will be sent to you when the goods have been handed over to the shipping company or parcel service.
We apologise for the waiting time if your delivery is affected. We are working hard to provide you with our standard service again.
We hope that our customers, their friends and families will stay healthy. And may our play equipment bring joy to your gardens. We will continue to give our best!
We thank you very much and stay healthy
Your Wickey Team