Dear customers,
You can reach us from Monday to Friday, between 8 am and 3 pm, at the following number: +44 (0)330 808 0240 or via our contact form.
Please note our information on our hotline hours for 2026.
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| Date | Hotline | |
| Good Friday | 03.04.2026 | closed |
| Easter Monday | 06.04.2026 | closed |
| Labour Day(DE) | 01.05.2026 | closed |
| Early May Bank Holiday | 04.05.2026 | 8 am - 3 pm |
| Ascension of Christ (DE) | 14.05.2026 | closed |
| Whit Monday (DE) | 25.05.2026 | closed |
| Spring Bank Holiday | 25.05.2026 | closed |
| Corpus Christi (DE) | 04.06.2026 | closed |
| Day of German Unity (DE) | 03.10.2026 | closed |
| All Saint's Day (DE) | 01.11.2026 | closed |
| Christmas Eve | 24.12.2026 | closed |
| Christmas Day | 25.12.2026 | closed |
| Boxing Day | 26.12.2026 | closed |
| Substitute Bank Holiday for Boxing Day | 28.12.2026 | 8 am - 3 pm |
| New Year's Eve | 31.12.2026 | closed |
| New Year's Day | 01.01.2027 | closed |
