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Payment

Which payment methods does Wickey offer?

To make paying for your order as easy as possible, we offer you a selection of the most common payment methods in our shop:

PayPal
Credit card
Pre-payment by bank transfer
ApplePay

Attention! The invoice amount for your order is converted into euros. If paying by credit card or Paypal, the daily exchange rate is used for the conversion. Fixed exchange rate (0,87 £/€), deviation from current exchange rate may occur. Feel free to contact us if you have any questions.

Further information regarding our payment methods can be found here: Payment methods

When will my credit card be charged?

Your credit card will be charged as soon as the order has been placed. Please always note the billing types that your credit card is subject to.

Can the payment method be changed at short notice?

Please make sure that you choose the correct payment method before ordering. Unfortunately, it is not possible to change the payment method at short notice.

What are Wickey's bank details?

Our bank details are the following:

Payee: Wickey GmbH & Co. KG
Bank: KSK Heinsberg
IBAN: DE 38 3125 1220 1400 0913 91
BIC/SWIFT: WELADED1ERK

Please make sure that you enter your order number as the reason for payment, so that we can match your payment to your order. As soon as we have received and booked your payment, you will receive an e-mail from us confirming receipt of payment.

Payment due in Pound.

Is my data secure during the payment process?

True to the motto 'safety first', your safety is very important to us and our payment partners. To ensure smooth payment processing, we work exclusively with established payment experts who adhere to the highest security standards and use advanced fraud prevention systems.

When and how do I receive my invoice?

The invoice for your order will be sent to you by email after your payment has been registered in our system.

Can I receive the invoice in the name of my company?

We are happy to provide an invoice in your company name. When you check out, simply remove the cross in the 'My billing and shipping address are the same' box and complete the two 'Company' and 'VAT ID' boxes.

Is VAT shown on the invoice?

VAT will not be stated as a separate invoice item. The invoice does, however, state that the total amount includes VAT.

Does Wickey offer vouchers?

Unfortunately, we do not currently offer any gift vouchers - but who knows... maybe that will change in future! Keep checking our website and social media channels for exclusive and exciting offers.

Does Wickey offer special discounts/voucher codes?

With Wickey it's worth keeping your eyes open and visiting our website regularly: in our shop and on our social media channels we regularly feature great offers, which will surprise you time and time again. Unfortunately, Wickey does not currently offer voucher codes.

I am a blogger, do I get a discount?

We will be happy to receive your cooperation request. Please send us an e-mail with all details to [email protected] and we will get back to you as soon as possible.